Privacy Policy
Last updated: October 2026. Please have a lawyer review this page before you rely on it.
This policy explains how Rez` by Sana Noor (“we”, “the studio”) handles personal information when you browse the site, place an order, or write to us. It is written for a shop based in Karachi, Pakistan. Please have the final wording reviewed by a legal professional before you rely on it.
Who we are
The studio designs and sells women’s outfits. Contact details shown on the Contact page and in Rez Settings are the ones to use for privacy questions. Replace any [EDIT] placeholders before you go live.
Information we collect
- Order details: name, billing and shipping address, phone, email, the outfits and sizes you choose, and order notes.
- Messages: anything you send through the contact form or newsletter box, including an optional order number.
- Account details, if you create one: name, email and the password you set.
- Technical data: a cookie that remembers outfits you viewed, WooCommerce session cookies that keep your bag, and, if you add the IDs in Rez Settings, analytics or advertising cookies.
Why we use it
We use this information to take and make your order, arrange delivery, answer questions, keep basic records, and understand which pages are useful. We do not sell personal information.
Who we share it with
We share what a courier needs to deliver a parcel, and what a payment provider needs if you pay by bank transfer or a gateway you later connect. Hosting and email providers process data so the site can run. We do not pass your details to unrelated sellers.
How long we keep it
Order records are kept for as long as tax and accounting rules in Pakistan require, and for a reasonable time after that so we can help with a delivery or exchange. Contact messages are kept until the question is resolved and then for a short archive. You can ask us to delete a message sooner.
Security
The site is served over the connection your host provides. Access to order records is limited to people who run the studio. No method of storage is perfect; please use a unique password if you create an account.
Your choices
You may ask for a copy of the information we hold, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to the email address in Rez Settings. You can also stop newsletter mail by replying to any note we send.
Cookies
The shop uses cookies to remember your bag, to keep you signed in, and to remember recently viewed outfits on this browser. Analytics or a Meta pixel run only if those fields are filled in. You can block cookies in your browser; the bag may then reset between pages.
Children
The site is for adults buying women’s fashion. We do not knowingly collect information from children.
Changes
If this policy changes, the new version will be published on this page with a revised date.
Contact
Privacy questions go to the email address published on the Contact page.