Shipping & Delivery

We stitch and ship from Karachi. Read this page together with the note on each product. Have the wording reviewed before you treat it as a promise to customers.

Timeline

Due to high demand, please note our current delivery timeline is 3 to 4 weeks. Thank you for shopping with us. That sentence is the live store notice. Edit it in Rez Settings → Store Notices and it will update on the product page, cart, checkout and customer emails.

Processing

Outfits are made to order in the size you select. Processing starts after the order is confirmed. Cash on delivery orders are confirmed when they are placed. Bank transfers are confirmed when payment appears in the studio account.

Courier and tracking

Parcels inside Pakistan are handed to a courier. We email or message a tracking reference when the courier collects the parcel. Delivery to the door depends on the courier and on someone being available at the address.

Charges

A flat courier charge is added at checkout. The theme setup uses a placeholder of Rs 250 for deliveries inside Pakistan. Change that figure under WooCommerce → Settings → Shipping. Remote areas may cost more; we will tell you before we dispatch if the courier quotes a higher fee.

Delays

Weather, customs (for any future international shipping), and courier backlogs can add time. If a delay is ours to explain, we will write to the phone or email on the order.

Address

Please check the address and phone number before you place the order. If a parcel comes back because the address was incomplete, a second delivery fee may apply.