Terms & Conditions

These terms apply to orders placed with Rez` by Sana Noor through this website. They are a practical starting point for a studio in Pakistan and should be reviewed by a legal professional before you rely on them.

Eligibility

You must be able to enter a contract. If you order as a guest, the email and phone number you give are how we reach you.

Orders

An order is an offer to buy. We accept it when we send an order confirmation. We may decline an order if an item is unavailable, if details look mistaken, or if we cannot deliver to the address.

Prices

Prices are in Pakistani Rupees (PKR) and, unless we say otherwise, do not include a separate tax line. Delivery charges are shown before you pay. We may correct an obvious pricing error before acceptance.

Sizes

Available in three sizes: S, M and L. Please use the Size Guide. The chart shipped with the theme is a sample and must be edited to match your blocks.

Colour

Please note that actual colors may slightly vary due to photographic lighting.

Delivery time

Due to high demand, please note our current delivery timeline is 3 to 4 weeks. Thank you for shopping with us. The live wording is edited under Rez Settings → Store Notices and is repeated on the product, cart and checkout screens.

Payment

You can pay by cash on delivery or direct bank transfer. Bank details are confirmed on the checkout page once the studio has entered them. Other methods, including cards, JazzCash or Easypaisa, are not switched on yet.

Cancellation

Write to us as soon as you can if you need to cancel. Because many outfits are made to order, we may not be able to cancel once cutting has started. If we cancel because we cannot fulfil the order, any payment already received is returned.

Returns

Returns and exchanges follow the Return & Exchange Policy. That page states the current window and conditions.

Intellectual property

The Rez` name, the tree-woman logo, photographs and outfit designs belong to the studio. Please do not copy them for another label.

Liability

We take care with descriptions and measurements. We are not liable for losses that were not foreseeable, or for delays caused by couriers, weather or events outside our control. Nothing here limits liability that the law of Pakistan does not allow us to limit.

Governing law

These terms are governed by the laws of Pakistan. Courts in Karachi have jurisdiction, without removing any rights you have as a consumer.

Changes and contact

We may update these terms by publishing a new version on this page. Questions go to the contact email in Rez Settings.